Terms of Use

1. Service Description

Hixson Detox operates as a third-party referral and matching service. Our role is to:

• Connect individuals seeking addiction treatment with appropriate facilities
• Provide information about treatment options and resources
• Assist with insurance verification and admission processes
• Offer ongoing support during the treatment placement process

We do not provide medical advice, treatment, or therapeutic services. All medical decisions should be made in consultation with qualified healthcare professionals.

2. Acceptance of Terms

By calling our helpline at (251) 389-6575 or using our website, you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Hixson Detox.

3. Eligibility and Use Requirements

Our services are available to:

• Individuals 18 years or older seeking addiction treatment
• Parents or legal guardians seeking treatment for minors
• Healthcare professionals making referrals
• Family members authorized to seek treatment information

You agree to provide accurate and complete information when using our services.

4. No Medical Advice or Treatment

IMPORTANT: Hixson Detox does not provide medical advice, diagnosis, or treatment. Our services include:

• Information about treatment facilities and programs
• Assistance with insurance verification
• Support during the admission process
• General educational resources about addiction and recovery

All medical decisions must be made in consultation with qualified healthcare professionals and treatment providers.

5. Emergency Situations

If you are experiencing a medical emergency or are in immediate danger, call 911 immediately.

Our helpline is not an emergency service. For crisis situations, contact:

• Emergency Services: 911
• National Suicide Prevention Lifeline: 988
• Crisis Text Line: Text HOME to 741741
• SAMHSA National Helpline: 1-800-662-4357

6. Information Sharing and Referrals

By using our services, you understand and consent that we may:

• Share your information with treatment facilities for admission purposes
• Contact insurance providers to verify benefits and coverage
• Coordinate with healthcare providers for continuity of care
• Follow up on referrals to ensure appropriate placement

We only share information necessary to help you access appropriate treatment services.

7. Treatment Facility Relationships

We maintain relationships with a network of addiction treatment facilities. You understand that:

• We may receive compensation from facilities for successful referrals
• This compensation does not influence our treatment recommendations
• Our primary goal is matching you with appropriate care
• You are free to choose any treatment facility, regardless of our recommendations

8. Limitation of Liability

Hixson Detox's liability is limited to the matching and referral services we provide. We are not liable for:

• Treatment outcomes or quality of care at referred facilities
• Medical decisions made by treatment providers
• Actions or omissions of third-party treatment facilities
• Costs associated with treatment programs
• Insurance coverage decisions or billing disputes

9. Accuracy of Information

While we strive to provide accurate and up-to-date information about treatment facilities and programs, we cannot guarantee:

• Availability of beds or program openings
• Current pricing or insurance acceptance
• Specific treatment methodologies or success rates
• Staff qualifications or facility accreditations

Always verify information directly with treatment facilities before making commitments.

10. Intellectual Property

All content on our website, including text, images, logos, and design elements, is protected by copyright and trademark laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our materials
• Use our content for commercial purposes without consent

11. Prohibited Uses

You agree not to use our services to:

• Provide false or misleading information
• Impersonate another person or entity
• Interfere with our website or services
• Violate any applicable laws or regulations
• Harass or abuse our staff or other users

12. Termination

We reserve the right to terminate or suspend your access to our services at any time for violations of these terms or for any other reason deemed appropriate by our organization.

13. Changes to Terms

We may update these Terms of Use periodically. Changes will be effective when posted on our website. Continued use of our services after changes constitutes acceptance of the new terms.

14. Governing Law

These Terms of Use are governed by the laws of the State of Tennessee. Any disputes will be resolved in the courts of Tennessee.

15. Contact Information

If you have questions about these Terms of Use or our services, please contact us:

• Phone: (251) 389-6575 (Available 24/7)
• Email: [email protected]
• Address: Hixson, TN